How To Do Remarkable Customer Research With Rand Fishkin

How To Do Remarkable Customer Research With Rand Fishkin Where do your customers hang out? What kinds of things do they like? What publications do they read? Customer research involves a lot of leg work, so does this information even matter? How can you leverage such insight for SEO? Today, we’re talking to Rand Fishkin, founder of SparkToro and author of Lost and Founder. He is a powerhouse in the content marketing and SEO world. Some of the highlights of the show include: Background, origination, and purpose of SparkToro Reaching/Researching Audiences: Slow, frustrating, and inaccurate process Companies spend money contracting agencies for a list of top customers, blogs, podcasts, and events Bones of Audience Intelligence: 1) Identify audiences across channels; 2) Know audience density; 3) Use trustworthy and valuable metrics How to obtain, benchmark, filter, and analyze data Data Points: Which to focus on and where to get them Social Network Profiles: Report follower count and engagement Biases generate unrepresentative data influenced by SEO Significant sample sizes and diverse groups are needed for true coverage Examples of missing specific audiences SparkToro lets you find people who practice specific fields Does current audience intelligence data represent the market as a whole? Improve SEO by helping audience accomplish tasks, and identifying and broadening link sources Powered by PodcastMotor Actionable Content Marketing powered by By AMP081: How To Do Remarkable Customer Research With Rand Fishkin From SparkToro 00:00/00:00 1x 100 > Download file Subscribe on iTunes Leave Review Share Links: Rand Fishkin on Twitter SparkToro Lost and Founder Project Event Safe Moz SurveyMonkey Audience Nate Silver SimilarWeb Pro AMP on iTunes leave a review and send screenshot to podcast@.com If you liked today’s show, please subscribe on iTunes to The Actionable Content Marketing Podcast! The podcast is also available on SoundCloud, Stitcher, and Google Play. Quotes by Rand: â€Å"If you’re looking at a social network profile, don’t just report on follower count, go look at the last 20 or 50 postsreport on how much engagement did each of those get.† â€Å"Go out there, build a company, make mistakes, just don’t make exactly the same ones I did.† â€Å"You get biased by your existing understanding of the field.†